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Surf 'N' Turf: Bringing the Internet to San Felipe
by Barbara Belejack

PLANETA FORUM

This article was first published in 1996.


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After working as a physicist in San Diego for twenty years, Tony Colleraine decided it was time to retire to San Felipe, Baja California, where the desert meets the sea. Located 200 kilometers south of the border, with a population of 25,000, San Felipe is the kind of place you go to do some fishing, relax, and enjoy a nice cold beer. The British-born Colleraine had been traveling to Mexico off and on since 1985 and had built a home in San Felipe where he could get away from the laboratory "and do some original thinking," as he likes to say. After retiring he wanted to make sure that he could keep up with developments in physics. For that he would need access to the Internet -- but there was no Internet in San Felipe.


Internet connectivity at the border -- at Tijuana or Mexicali, for example -- is quite good. But travel a few miles south along the Baja coast and the situation changes drastically. Despite some interesting demographics -- a community of about 5,000 Americans, mostly retirees and "snowbirds" escaping the cold -- and the potential to attract wealthy weekend visitors from Silicon Valley and the Valley of Mexico, from an Internet Service Provider's (ISP) point of view, there was no Internet market in San Felipe. So Colleraine started out by dialing an ISP in San Diego -- and running up exorbitant phone bills. He then decided to take on what seemed like a modest project and bring the Internet to San Felipe. Two years into retirement, Colleraine is working harder than ever, filled with ideas about telecommunications, tourism, "intelligent maquiladoras," "centers of excellence," and the culture of business.

The first obstacle was convincing officials from Telnor, the local telephone company, officials that there was sufficient interest in the Internet in San Felipe to merit an experimental connection. With the assistance of several university professors and Telnor engineers, Colleraine organized an informal public meeting in April 1996. When 3,000 people showed up, Telnor decided it was worth installing a microwave link to Mexicali. Among those who showed the most amount of interest in the Internet were local students intent on learning anything and everything about computers and information technology and owners of tourism-related businesses, who were beginning to see an alarming side of the drug war. Between increased media attention focused on drug-related violence at the border and the installation of military checkpoints on the highway south of Mexicali, local tourism was declining sharply.

Colleraine decided to adopt a matter-of-fact attitude toward the military checkpoints.. "We have to alert visitors to the fact that this is what you are to expect. This is going to be a way of life." If visitors knew what to expect, they wouldn't be alarmed, he reasoned. Although initially the idea of an Internet connection appealed to him as a way to keep up with his own scientific interests, Colleraine was easily sidetracked, seeing the Net as a vehicle to promote San Felipe, to enable local businesses to compete with glitzier resorts with big advertising budgets, and to begin providing an alternative source of employment, what he refers to as "a new metaphor for doing business with the United States," -- "an intelligent maquiladora."

Nearly a year after that initial public meeting, San Felipe has set up a community network and maintains its own web site (http://www.sanfelipe.com.mx), produced by a core group of retirees and student volunteers.

The site is designed to walk prospective visitors from the border to the beach, preparing them for a place that "is at that stage in its growth that it can still offer the simplicity of rural Mexican life while having a reasonable range of goods and services." Among the features offered are detailed road maps, lists of accommodations ranging from deluxe hotels, Bed and Breakfasts to RV campgrounds, extensive commentary on nearby mountains, desert, and cacti, a "photo gallery", and prompt e-mail response to visitors' questions. Probably the most useful feature on the site is a section called " Discovering San Felipe -- A Primer for the First-Time Visitor." Here San Felipe's web volunteers have put together detailed information directing visitors to the sole ATM machine in town, to the radio frequency of National Public Radio in the United States as well as that of the classical music station of the university in Mexicali,. They also guide them through the ins and outs of cellular telephone rental, dollars versus pesos, and that peculiar '90s rite of passage for tourists driving south from the border: the military checkpoint.

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According to the primer, "There is absolutely nothing to fear from the military checks, they are part of the U.S.-sponsored attempts to stop the flow of drugs and weapons in Mexico. The soldiers carry menacing weapons but they are friendly, very respectful and try hard to speak English. At each checkpoint you will be required to pull off the paved road onto the gravel shoulder....The soldiers are just doing their jobs and will not detain you unnecessarily." (In an effort to accommodate those who would just as soon dispense with border hassles, military checkpoints and the five-hour drive, air shuttle service is scheduled to start between San Diego and San Felipe later this month.)

Though not without its flaws, the San Felipe site is a remarkable effort and an example of what Mexico could be doing -- but sadly isn't -- to promote less well-known, off-the-beaten track ecotourism destinations. As Colleraine explains, a big budget is hardly necessary. The web site is a completely volunteer effort that runs on a combination of beg, borrow and barter. In exchange for office space, for example, a local hotel receives a web page that provides free advertising. One of Colleraine's closest collaborators is a thirteen-year-old who is self-taught and "speaks fluent HTML," hyper-text mark-up language, the lingua franca of web page design and construction. While San Felipe is an example of the potential of community-based Internet networks, it's not clear that it can be easily replicated elsewhere in Mexico. Nor is it problem- free.

Despite the great interest, at present there are only 30 computers in the area with Internet connectivity (including some computer enthusiasts who rely on fairly expensive cellular phone connections to send and receive e-mail and surf the Internet). Electric power is erratic; heat, humidity, dust and sand take their toll on equipment and software. The average age of a computer mouse, for example, is just three months. The unique combinations of software and hardware have presented configuration problems for Colleraine and his volunteer staff. But still he is optimistic that mice, sand, and configuration nightmares can eventually be overcome. "The technology is transferable," he insists. "The problem is doing it at a cost the community can afford. The problem is getting the technology in the hands of kids."

A version of this article appeared in the El Financiero International.


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