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MEDIA, ENVIRONMENT AND TOURISM

"Place" as a determinant of travel and focus for travel writing
by Herb Hiller

MEDIA FORUM

The objective of this initiative that follows the Media, Environment and Tourism Conference is to make travel and travel writing more respectful of "place" rather than treat places simply as destinations or, even less desirably, as "attractions" or theme parks.

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The initiative seeks to move travel away from mainstream tourism's tendency to objectify places and, in the first instance, to characterize places more in their own terms, using the presence of outsiders, temporarily at leisure, as a way to help satisfy local priorities.


When mainstream tourism defines places, the visitor experience tends to be driven by "heads in beds" and pushing turnstiles. Places tend to collapse into attractions with gated admissions. Journeying, exploration, informal encounters tend to be marginalized. Locals drop out of the equation except as they contribute to sales and service functions.

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As travel has evolved and as most newspaper travel sections and travel magazines represent it, travel tends to mean tourism with its control by airlines, chain hotels, rental car agencies and their consolidated power to influence. Although travel writing, influenced by conservation and preservation, has diversified, travel advertising creates a dominant context of brand names and centralized influence, of what's standard, predictable and safe.

Yet most travel writing as well remains focused on attractions, theme parks, new hotels, changes in transportation services - on places as sources of things to see and do. Significant dates and personalities drive history.

In the same way that history is the record of winners, places tend to be represented by dominant forces, tourism chief among them.

Irreverently, "place" in the first instance suggests that people don't have to travel at all to enjoy what traditionally has made leisure travel important. "Place" represents an orientation to wherever we find ourselves. This can be as close to home as a neighborhood we haven't come to know well -- perhaps even our own with whose history and, except for its most routine patterns, with even its day-to-day life we are unfamiliar.

In terms of quick getaways, "place" might mean overnighting where we live but elsewhere than under our own roof. "Place" suggests visitors who are willingly drawn in, defining where we find ourselves by first hand experience that results from a good degree of exploration, rather than transactionally moved about by prescribed options.

Historically, leisure travel and its bundled effect as tourism has been driven by forces largely extraneous to the place traveled. These forces include travel agents, tour operators and travel advertisers that in turn include carriers and lodgings. Destinations have represented themselves chiefly through travel marketing that aligns with these interests. Mostly travel industry figures represent the world's places and they speak of places as destinations.

How might things be different and why should they be?

Looked at from within, places seethe with their own dynamics we call politics. Groups vie to re-define the past of their places and direct its future. Three main interests tend to represent the integrity of place: interests of conservation, preservation and culture. These represent the natural environment, the built environment and how people define themselves with regard to each other apart from outsiders as well as interactively with them. All three interests concern themselves with heritage. All work to balance out economic determinism, which in most of the world's places finds mainstream tourism a significant partner if not a driving force.

At least in the United States, these three forces operate separately. All concern place but don't come together around this concept. Yet for the average citizen, place is what most often is in issue. People tend to respond the same way when an historic building gets torn down as when a stream or lake becomes polluted and no longer fully available for recreation. It's the loss of the familiar that people react to. Culture figures in the same way. People tend to be welcoming but suspicious of outsiders who seek to impose change. Visitors may be welcomed by the ones and tens but not by the thousands and tens of thousands. Over time, places tend to work out their ethnic differences. In time, immigrant neighborhoods, once maybe shunned, become integrated with the mainstream and valued for their integrity. People don't like to see traditional neighborhoods disrupted by new highways or by other forced dislocations.

These forces of conservation, preservation and culture represent a significant bulwark against how mainstream tourism tends to objectify places by narrow touristic value. But their effectiveness is diluted when they operate independently of each other. Each has its local partisans who tend to get involved with environmental causes, with saving landmark structures from demolition, with conserving historical artifacts and art.

At a time when homogenizing influences ascend with great power, place represents a counterforce. And, as already indicated, place also represents an important way of viewing travel.

Therefore, place as a concept joins what is local and long term in contrast to what is outside and short term as invoked by leisure travel. When locals address place instead of only its separate aspects, the values of place strengthen. When travelers become more aware of place rather than simply as destination, they become more respectful of where they find themselves.

Indeed, travelers might easily be seen as people who respect their own places while visiting places elsewhere, sensitized at home by values they bring to the places they visit and that they share with people resident there.

Locals everywhere, then, might well strengthen their capacity to slow the impacts of change that mainstream tourism represents by emphasizing their qualities of place. Of course, for this to work, mainstream tourism will have to entertain these qualities more willingly. One way to consider what might happen is to look analogously at how organic foods and other natural products increasingly show up on supermarket shelves. Market forces are driving markets to expand what they have historically either not supplied at all or in too small regard.

The question becomes, how to broaden the idea of travel by the concept of place. The sequence for effecting change suggests a start by demonstrating greater demand in the marketplace for place - what the travel industry would call "product" -- that is everywhere available. Simultaneously, the separate elements of place need to come together. Conservation viewed as "environment" carries pejorative baggage. Preservation viewed as elitist carries the same. Ditto culture as Culture. Place carries no baggage. Granted that the term at least at first appears awkward. It wouldn't be the first that nonetheless captured popular imagination. "Lipstick" made it. So did "tourism."

The Market for Place

Surveys increasingly show that the market for what place embraces is greater than ever. (Request a copy from the author)

Travel editors and travel writers can be critical to popular embrace of this new regard for place.

Although we know that travel has been contextually absorbed by tourism, the lurch necessary to effect change may come from how place opens the way to more profitable newspaper travel sections. Already the most profitable sections of newspapers, their focus on place may help them become more profitable. These sections represent the pivot around which tourism might be redefined as a way that influences the mindset of readers about place and, in the first instance, about their own resident places.

Place for the first time would encourage local businesses that traditionally have advertised only in out of town newspapers to advertise locally as well.

For example, imagine if instead of Travel these sections of newspapers were now called Place.

This would encourage the advertising of local bed-and-breakfasts and every other kind of lodging because of a new emphasis on local people "getting away" in and discovering their own cities. Restaurants have long promoted dinners out. What if coupled with staying overnight at a local B&B, not just for a wedding anniversary but also at whim? What if museums and galleries got behind the effort and packaged art opening, dinner and room for the night? Books, and even guidebooks, about where people live would become products for local advertising. This wouldn't draw book advertising away from book sections. This would be added opportunistic advertising. Neighborhood shopping districts, antiques districts, amusement districts and other sources of products for sale distinct in their setting would become additional prospects. Some restaurants would want to appear in Place instead of (or in addition to) dining sections.

As the concept takes hold, writers would be assigned articles that treat places more fully, telling more about what makes places tick, more about issues, more about living history that, without choosing up political sides, talks to popular expression. Instead of just reporting on major attractions, writing would report on situations in process of becoming.

People to People Connections

Place, as an essential determinant of how we live, would resonate with travelers who are already drawn to the idea of place at home. In the same way that travelers in recent years have moved beyond the beach as a way to spend tropical vacations, visiting museums, historic districts and natural attractions that include trails and preserved landscapes, so they might be drawn to visit people in their myriad representational groups, people genuinely of their place who, by drawing in visitors of like mind, help strengthen local commitment to values of place.

Tourism has never effectively tapped into people-to-people opportunities. Yet newly sensitized tourist agencies might find enormous opportunity in diversifying the appeal of their places. At a time when a limited number of international carriers, chain hotels, mass tour operators and the like tend to duplicate the travel experience endlessly, less well budgeted places, including less commercial attractions everywhere, find themselves disadvantaged in getting word out.

Place offers an alternative sector that's more local and authentic, which, in a world increasingly motivated by conservation, preservation and culture seeks authenticity, can help make local experience more valuable. It's easy to imagine this alternative become a powerful transnational influence in tourism. Accordingly, work has to be directed to bring together preservation, conservation and cultural groups in what we think of as "destinations" (which of course today means everywhere) and work has to be done from within travel. Both need to re-focus on place. Reoriented, travel writing - and travel writers -- can provide a nexus.

It's an unfamiliar task for travel writers to become engaged in something of pivotal importance. Yet we shouldn't be daunted just because the idea is novel. Innovation makes sense at a time when the profession is hurting from the fallout of 9/11. At least in the short term, travel is altogether turning more regional and local. People are looking for what's more authentic. Most vacations remain matters of only a few days. The new emphasis on travel nearer home is likely to capture a larger, lasting market share.

Thoughtfully driven, this proposal to effect change might succeed.


Herb Hiller is a freelance writer and author of Highway A1A. He is a former VP of Norwegian Caribbean Lines, executive director of the Caribbean Travel Assn., and initiator of today's Caribbean Tourism Organization. He also coordinates workshops for the Society for American Travel Writers. He can be reached via email. This essay was written during the Media, Environment and Tourism Conference.

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