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EXPLORING ECOTOURISM

Ecotourism Certification: Practical Suggestions
by Ron Mader

PLANETA FORUM

What kind of a world do you want for everybody?
- Participation Notebook


PHOTO GALLERY: Certification


QUESTIONS

Under what conditions does certification improve business practices?
Who benefits from ecotourism certification?
How well do certification programs include Web 2.0 tools including comments from visitors and locals?
Should tourism consultants, NGOs, government agencies and academics be certified?
Who certifies the certifiers?

BACKGROUND

Let's review a few practical suggestions that provide an alternative to expensive certification programs.

The best way to improve standards is by announcing them in public.Outbound operators should announce the standards they require of local providers and ask their clients and the community for feedback in case services slip. Event organizers should announce the minimum requirements of what they sought in a conference city or hotel.

Travelers can fill out ratings on online sites such as Trip Advisor to let others know if their trip met their expectations.


POINT OF VIEW

TRAVELERS -- Purchase guidebooks and patronize websites that pay attention to environmental concerns. If you patronize a hotel or agency which you think does a good job, let people know! Write a letter to the editor of the website or guidebook you use. Unsolicited, independent affirmations are a valuable resource when it comes to spreading the word about what works.

Last but not least, travelers interested in ecotourism should request pertinent information from national tourism ministries (see index). Don't ask just to ask, but if you are planning a trip, ask for tips.

TOURISM DEVELOPMENT -- Develop certification from the ground up. Educate travelers with an interest in environmental issues and ecotourism. Assist authors and publishers of leading guidebooks and websites.

TOURISM OPERATORS -- Travelers are impressed by information regarding health and safety. If your operator and staff are certified, educate your clients. Certification of skills such as first aid, wilderness emergency medicine, diving are not only useful but can save lives.

DONORS -- Make the process transparent from public bidding to evaluation. Conduct a public inventory of programs in the field. Some countries, such as Brazil, have competing certification programs because donors failed to make public inquiries from the start.

EVERYONE -- The best way to improve standards is by announcing them in public.Outbound operators should announce the minimum standards they require of local providers. Event organizers should announce the minimum requirements of what they sought in a conference city or hotel. Travelers can let others know if they feel their trip met their expectations.

CONCLUSION

If formal ecotourism certification is to be relevant it must be inclusive and transparent at every stage of the process. It ought to grow slowly, starting with improving information and communication among a diverse group of players.

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AUTHOR

Ron Mader is the Latin America correspondent for Transitions Abroad and host of the award-winning Planeta.com website.


PUBLISHERS -- This article is available for paid syndication. Those interested in publishing this article should request permission.


FEATURES

g Understanding Ecotourism Certification
g The Challenge of Ecotourism Certification
g Ecotourism Certification: Practical Suggestions
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g Certification
g What is the value of attention?
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g How is your conference green?
g Toward Effective Communication in Responsible Travel and Ecotourism
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