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EXPLORING ECOTOURISM

The Value of Listening
by Ron Mader

PLANETA FORUM

A conversation occurs when two or more people listen to each other over time.
- Communication Notebook

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VOX POPULAR

The question of where the money goes is, of course, one of the hardest to pin down with hard, reliable figures because vested interests are either trying to prove it does indeed 'trickle down' and benefit everyone in the local community, or that it most certainly doesn't. But from just talking to many low-level tourism workers around the world - the chambermaids, the taxi drivers, the waiters etc - I must report that the latter seemed to be much nearer the truth. Improving the quality of the data available will clearly help to better answers all of the questions you raise about tourists having the knowledge to book the 'right' holiday, or for communities to make the best decisions about how the manage and nurture their destinations.
- Leo Hickman

When you know you are listened to, everything changes.
- Conversation

You are not listening to us.
- Aboriginal tourism operator to government officials

It helps when you can eavesdrop in multiple languages.
- Conversation

Who do we need to listen?
- World Bank official, cited in Reflections from the World Bank

CREATING DIALOGUE

Too often meetings are not set up to encourage genuine dialogue. Criticisms are kept at bay because it might offend the donors.

Do we listen? Do we eavesdrop?

The traveler is more likely to query and listen to those he interacts.


AUTHOR

Ron Mader is the Latin America correspondent for Transitions Abroad and host of the award-winning Planeta.com website.


REFERENCES

g Solutions Notebook
g The Value of Communication
g Toward Effective Communication in Responsible Travel and Ecotourism
g Listening to Locals
g Olancho Geography
g Ownership
b Active Versus Passive Listening - NZRU Coaching Toolbox

FLICKR

g What is the value of attention?
ONLINE FLICKR

WIKI

g Planeta Wikispace
g How green is your eco conference?
g Toward Effective Communication in Responsible Travel and Ecotourism
ONLINE WIKI

QUESTIONS

What is the value of listening?


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