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WEAVING THE WEB

Conversation with Dan Shilling
by Ron Mader

CONVERSATIONS

Publication date: June 2008

Dan Shilling

PHOTO GALLERY: Conversations


A new amalgamation of our favorite tourism trends is called civic tourism and puts cultural tourism, heritage tourism, ecotourism and geotourism into the pot and focuses on place. Civic tourism reframes the purpose of tourism from an end to a means. Says Dan Shilling, "Civic tourism is about appreciating tourism as a public good, valuing it as a public responsibility and practicing it as a public art." This changes tourism from a market-driven growth goal to a tool that can help the public preserve and enhance what they love about their place.

Planeta.com begins an online conversation with Dan Shilling, and we welcome your comments and questions on the Planeta Forum: http://forum.planeta.com/viewtopic.php?t=1179

Keep an eye on this concept. Rhode Island hosts the Civic Tourism Conference II from Oct. 15-18, 2008. There is more info on the Civic Tourism website -- www.civictourism.org

Ron Mader: Dan, can you introduce yourself and share your views on the benefits of civic tourism?

Dan Shilling: Hello. I wanted to quickly introduce myself, as I'm on the road, about to keynote the Pennsylvania tourism conference, to be held in Gettysburg. Like a lot of places, here's a town that has a rich historical and natural landscape, but it is being threatened by top-down tourism development. This 'industrial age' approach to tourism is obvious in a place like Gettysburg or many of our gateway communities, but my concern is that the same paradigm is playing out in many other places, to the detriment of healthy economies, social networks, and environments. For about 20 years we've been asking why a lot of our place-based tourism doesn't work, and that's what we set out to study with civic tourism. You'll see a lot of references to Aldo Leopold in our work. Just as Leopold urged us to relate to nature in something other than an economic way, we're asking communities to 'reframe' their approach to tourism so it is seen as something other than an economic tool. I'm not naive about this - it's hard work but I think our strategies are sound (especially the connection to natural capitalism and similar trends), and with the many groups like Planeta involved in the same work (and what I see happening in universities today), I'm hopeful. I'll post something about the Gettysburg conversation in a few days.

EXCERPTS

Because the whole is more than the sum of its parts, those who study nature's ecosystems recognize diversity as a key to healthy 'wholes' and 'ones.' (p. 63)

Most of the discussion is centered in academic or activist circles, rarely making its way to official booster platforms at any level. I've met city administrators and chamber of commerce directors who, with a wave of a hand, dismiss the findings in these troubling analyzes, but I seldom meet many who have confronted the literature and I've never encountered a session at a local hospitality conference that seriously engages the critiques. What are we afraid of? Tourism can and should answer with bold action, not just more of the same economic aspirin it's been dispensing. (p. 33)

I can't count how many towns I've visited where the historical society and art museum seldom cooperate, where the zoo and land trust don't even like one another, where the historic preservation guild and parks department have never met. Fragmentation is the operative word ... Beyond the fact that a fragmented design doesn't invite visitors into the full story, the nonprofit groups and public agencies charged with overseeing the various forms of alternative tourism often don't have the necessary resources or clout to be as effective individually as they might collectively. (pp. 67-67)

Listen up: You already have a theme park! It's called your streetscape, your lands, your culture and no other community possesses those same gifts. Forget about being Santa Fe -- be yourself first. Forget about attracting or appealing to visitors -- satisfy your residents first. (p. 22)

Local and state tourism agencies can make any museum look good in a website or fancy promotional magazine, but what happens when the visitors show up on Saturday and there's a sign pinned to the door that says, 'Hours: Tuesday and Thursday, 1-4PM'? Are they likely to return? I've stumbled upon several versions of this note: 'If you'd like to see the museum, go to the 7-11 and ask for Marge. She has the key' (p. 71)

Are we culturalizing commerce or commercializing culture? ... Don't you get a wee big suspicious when your city's smart growth campaign is spearheaded by the housing industry? Serious rethinking of economic policy, especially if you intend to act on that policy, requires equally serious restructuring of decision-making systems. Consider: if 'place' is so important to 21st century economics, why is it being paved over at an alarming tempo? If 'sense of place' is so vital to economic development, why has funding for culture, historic preservation, and environmental protection dipped at many levels this past decade? (pp. 36-37)


Dan Shilling
Civic Tourism, Sharlot Hall Museum Press, Arizona, 2007 (118 pages)
b Civic Tourism
g Conversation with Dan Shilling - Planeta Forum
g Civic Tourism Wiki

Civic Tourism

AUTHOR

Ron Mader is the Latin America correspondent for Transitions Abroad and host of the award-winning Planeta.com website.


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