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PLANETA

Crossing the Eco-Cultural Divide
by Alvin Rosenbaum

PLANETA FORUM

The canyon that exists between ecotourism and cultural tourism is not terribly wide but has become increasingly deep as definitions of sustainability, carrying capacity, public-private partnership, and other plain vanilla concepts seem to fallen into some dark abyss.

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PHOTO GALLERY: Dialogues


If we consider the concept of outstanding universal value as the ne plus ultra and as a point of departure, we find that remarkable differences in criteria may be part of the root cause of this confusion and of continuing misunderstandings between cultural and ecotourism planners and advisors.

UNESCO

The UNESCO 1972 Convention Concerning the Protection of World Cultural and Natural Heritage is a reasonable baseline. The scientific body supporting the Convention for natural heritage is the World Conservation Union (IUCN) dedicated to the understanding and protection of natural ecosystems. By definition, non-native, exotic and invasive species are the enemy of natural ecosystems.

Its counterpart in cultural heritage advising UNESCO is the International Council on Monuments and Sites (ICOMOS). In its various charters, the processes of change, of heterotopias, of processes of historic development and of continuous adaptation as a response to social and environmental transformation is a distinctly different and some may say opposite conception of outstanding universal value.

As we climb down the canyon we see that while economic sustainability -- the viability of a safari camp in the Okavango Delta, for example -- may hang on the ability of an operator to limit guest numbers with luxury five-star amenities and pricing -- the trend has been to exclude both middle income travelers from these experiences while local villagers gaze in their poverty over the buffalo fence, denied the economic benefits of tourism in the midst of the wildlife of their homeland.

NGOs

Government agencies and NGOs generally have not been successful in forging collaborations that recognize legitimate investment strategies, business and management models that cross their traditional boundaries. Ministries for natural resources, cultural affairs, tourism and sport rarely plan together to create the seamless visitor experience.

Because NGOs tend to organize along public policy and academic jurisdictional lines, the small-to-medium business entrepreneur, no matter how enlightened, is typically given only a variety of choices on how to fail rather than any true incentives for success. Everyone can name anecdotal successes but there are damn few serious initiatives anywhere in the world that have actually produced sustainable results and reproducible best practices.

An NGO that "helps" the cruise line industry handle wastewater disposal does not contribute much to solving the problem. The cruise industry is quite capable of purchasing the science, expertise, and equipment to solve the problem itself. Government agencies and international bodies are capable of regulating the discharge and enforcing compliance. The NGO role, which is not inconsequential, is to bring the spotlight of publicity (good and bad) to the problem to help increase or reduce bookings in the industry.

CULTURE

The structure, purpose, and performance of collaboration in cultural tourism and ecotourism activity are quite different. Culture, by definition, involve people in place who can become actors in their own lives as cultural workers or find sustaining employment from visitors to their home place. While there exist various barriers of entry, obstacles, regulations, necessary resource protections, and the myriad of congestion management issues to contend with at cultural heritage sites, the underlying ethic, from the loftiest World Heritage icon to the lowliest exotic dancer saloon, is the application of community standards, the participation of small business, the collaboration across public and private sectors, the democracy of visitor choice in variety and affordability, and a tolerance for eccentricity and diversity.

That is not to say that the eco-tourism canon should adopt these values as its own. Indeed, it has very different problems to solve and the training of people to solve them. But it does highlight a problem in sustainable tourism that needs to be addressed. If we begin tourism projects with the concept of sustainable livelihoods, we may make great strides in shedding some new light into the canyon.

Can we move more responsibility, more power, more control, more knowledge, more wealth to the resource while collapsing the value chain? It involves a better understanding and better synergy among site, destination, and demand platforms, regardless of whether in includes walking in the woods, strolling by Picassos, a day at the races or at the Vatican.

Just as technology has squeezed waste out of manufacturing and fuel consumption, it is now having an enormous impact on the tourism industry's value chain, collapsing distribution costs by 10 to 20 percent. With a billion annual international arrivals projected for 2010, this represents an enormous piece of change.

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CROSSING THE ECO-CULTURAL DIVIDE

The opportunity to intermediate content-rich sustainable travel experiences has finally now arrived, but the institutional settings to take advantage of this opportunity remain unready and ill-equipped. A few large institutional players such as National Geographic Society and Smithsonian Institution that have crossed the eco-cultural divide for over a century are poised to reap the benefits of dynamic packaging for sustainable tourism. But most are not.

Neither a country's tourism portal, a destination management organization, or expansive e-commerce travel agents like Expedia or Travelocity have taken full advantage of the new business models and content possibilities open to attract the educated traveler with compelling story-telling, deep scenarios and seamless experiences that integrate nature and culture, people and places, present and past into living tableaus, rambling narratives and gripping experiences. All it takes is imagination, collaboration, and the tools of web services and dynamic packaging.

There are infinite variations on this theme but the first stepping-stones are trust across traditional sectors in business, art, and science, joined with the ethics of sustainable tourism. Is not 2007 the year for sustainable tourism to lead the way in advancing the World Bank's Millennium poverty alleviation goals? However persuasive the triple bottom line, sustainable livelihoods mean business solutions using new technological tools and governance models that result in more heads in beds, expanded local payrolls, real small business incentives and completely new, holistic and inspirational visitor experiences.


AUTHOR

Alvin Rosenbaum (email) is a regional planner and tourism development consultant currently serving as senior tourism advisor for the USAID Cluster Competitiveness Activity in Bosnia and Herzegovina. He is senior visiting scholar at the International Institute of Tourism Studies at the George Washington University and served for many years as U.S. chairman, cultural tourism scientific committee, International Council on Monuments and Sites. In 2005 he served as tourism team leader, USAID Southern Africa Global Competitiveness Hub in Gaborone, Botswana.


REFERENCES

g The end of tourism as we know it
g Actors in their own lives
g UNESCO Web Tour - Planeta Forum


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