WIKI FORUM VIDEOS WORKSHOPS PHOTOS
ABOUT
Planeta.com

SEARCH THIS SITE


 

Last Updated


WEB SEMINAR

Improving Communication, Part 2
by Ron Mader

PLANETA WIKISPACE
WEB 1, 2, 3 FORUM

Part 1 - Bridging the Digital Divide
Part 2 - Changing the World
Part 3 - Seeking Answers
IMPROVING COMMUNICATION

www.flickr.com

PHOTO GALLERY: Signage


FYI -- This document is part of our popular Web Seminar. As such, it is always a work in progress and we welcome helpful editorial suggestions. If Planeta.com can assist you, please consider making a financial donation or organizing a webinar.

MAKING CONTACT -- Email sent to Planeta may be published. If you don't want that to happen, just let us know. Requests for anonymity will be honored. (Email Tips)


CHANGING THE WORLD

The Web alllows everyone the opportunity to be a reporter, a photographer and an editor.

Traditional journalism is going the way of traditional tourism -- not an immediate demise, but rather a transformation. The ground is changing underneath our feet.

www.flickr.com

You don't have to publish in a print medium to get your point of view across. Blog! Or better yet podcast.

Write a letter to the editor or be an editor. If you find something you disagree with or find a dead link, it's easy to suggest a change. How we choose to use the Web influences us all. What we choose to do -- or what we choose not to do -- determines the rules of the Web.

FACILITATING CHANGE

Information is power and those without information are at a serious disadvantage.

For those of us not satisfied with the status quo -- poverty, war and unsustainable development -- the Web is an effective tool in facilitating change.

We apply technical fixes to many problems. But if the solutions do not address social issues and make sense to the principal players, they provide a band-aid solution.

In information-rich cultures, information is taken for granted. Our neighbors are most likely literate. Libraries are well-stocked and open to the public. However, many do not enjoy such privileges. The "developing world" in particular is at a serious disadvantage in terms of information access and distribution.

Sadly, most development programs have not been successful. The focus tends toward investment in infrastructure ('let's buy computers for everyone') or specific serivces ('this environmental group needs its own website').

Not that there is anything wrong with purchasing computers or developing websites (!), but such programs fail when they do not provide incentives for continued communication. Identifying what needs to be changed is one thing. Supporting the transformation over the long-term is another.

ECUADOR EXAMPLE

One of my favorite 'lessons learned' comes from Ecuador circa 1990. Surprisingly, the country was wired and internet-savvy. The Quito newspaper Hoy was the first of its kind on the Web and many of the leaders of environmental groups had email.

The problem for the environmentalists, however, was that they were using email to communicate with foreign donors and supporters moreso than they were communicating by any means with each other. Local communication among environmentalists usually involved shouting matches.

If the Web is to be used to promote collaborative work, we need to bridge the virtual and natural worlds ... locally and internationally.


BEFORE THE WEB

"The radio is nothing but a conduit through which pre-fabricated din can flow into our homes. And this din goes far deeper, of course, than the eardrums. It penetrates the mind, filling it with a babble of distractions, blasts of corybantic or sentimental music, continually repeated doses of drama that bring no catharsis, but usually create a craving for daily or even hourly emotional enemas."
- Aldous Huxley, On Silence, 1946

Our grandparents didn't use the Web when they were kids. In fact, today Internet skills are often taught to parents by their children or grandchildren.

A helpful tip -- If you want to see what's next on the Web, ask a teenager.

If the medium is the message as suggested by Marshall McLuhan, what we make of the Web must be compared to other forms of communication.

A few years ago I had an odd conversation. I emailed a colleague and received a telephone call as a response. My colleague's words: I didn't want to use the machine.

Setting up an email account is technologically simple. Using it effectively requires a deeper understanding -- not just of the tool but of what one wishes to communicate.


Part 3


AUTHOR

Ron Mader is the Latin America correspondent for Transitions Abroad and host of the award-winning Planeta.com website.


WEB


Book Book Book Book

RECOMMENDED READING

g Featured Titles: Placing Words | Open Space Technology | The Laws of Simplicity | The Myth of the Paperless Office | Weaving the Web: The Original Design and Ultimate Destiny of the World Wide Web
g Bibliographies: Web
g New Titles | Top Shelf



PLANETA


SEMINARS

Learning never ends. See if one of our workshops is right for you.

www.flickr.com
 


seminars



events

mtw

GOOGLE
NEWS


phpbb

 

TA

 


Copyright © 1994-2008. All rights reserved by individual authors. Link Guidelines