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by Ron Mader

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- Communication Notebook


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This guide explains the ins and outs of online communication, particularly participating via forums, bulletin boards and chats. Online media offer endless opportunities to create virtual block parties. We also recommend offline strategies.

REAL TIME

In this guide we use the term real time to denote conversation that takes place simultaneously and it is key in understanding the difference between an online chat and forum. An online chat is conducted in real time. A forum or a bulletin board depend on people reading the materials at their leisure or in asynchronous time.


CHATS

Chat it up!

Once online, you might find someone else in the realm of cyberspace to talk with (well, actually to type to). Chats offer simultaneous one-to-one conversation.

Some chats are conducted in an impromptu fashion. Others are scheduled, such as conversations, such as our dialogues about the environmental impact of transportation, on ECOCLUB.

Chat is rewarding when there's a shared objective and it remains fun for both parties.

If you are scheduling a real-time chat, confirm the time for both parties. It may be difficult to coordinate across time zones. For conversations with colleagues we have found it helpful to stay off the computer for the previous hour and to log on to the chat 10-15 minutes beforehand.

This is not always the case, but on many occasions this has helped focus the discussion.

The downside of chats is that with a lot of participants, the discussion becomes v e r y s l o w. Slow travel is great. Slow chat is awful!

Chats favor those who can type quickly ... and that's not many of us! Also, some people find it difficult to focus or they focus so much that the spontaneity of the chat is lost.

In these cases, it's better to use a forum or bulletin board to encourage a more meaningful discussion.

REALITY CHECK

I have had mixed success with chats. Software such as MSN Messenger are not always compatible with the Mac. Outside of technical considerations, the social use of chat needs to be explained, particularly with new users. Chat 'rookies' are baffled by emoticons!

Then there are technical glitches where party or the other does not have electricity or internet service. If your computer is a bit slow, reboot it before the chat.

TOOLS

The following sites provide software for real-time chats.

b Yahoo Messenger
b MSN Messenger
b AOL Instant Messenger

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A WORD ABOUT FORUMS

Whenever I am asked to explain how a forum (and in the old timer's lingo, a listserv) operates, I sketch a picture of a bicycle wheel. At the hub is a central messaging service. The rims connects a user to a hub that distributes messages to everyone on the periphery of the wheel.

BULLETIN BOARDS

One of the first uses of the Web was the creation of spaces in "cyberspace" to post and read messages. These virtual bulletin boards were either topic or geography-specific. We recommend a number of bulletin boards and forums in our directory.

SAFETY TIP

MSN Messenger: Never give out your password or credit card number in an instant message conversation. To help prevent infection by a computer virus or worm, never accept or open any file or link in an instant message until you verify its authenticity with the sender.


TIP -- Most bulletin boards do not forward responses via email. So if you want to know if your message has sparked a dialogue or a question, bookmark the page and pay a return visit!


AUTHOR

Ron Mader is the Latin America correspondent for Transitions Abroad and host of the award-winning Planeta.com website.


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