Long Tail = Selling small volumes of hard-to-find items to many customers, instead of only selling large volumes of a reduced number of popular items
We love the long tail! It expresses the nature of customized travel, including responsible travel, conscious business, and ecotourism.
The phrase The Long Tail was first coined by Chris Anderson in an October 2004 Wired magazine article to describe the strategy of selling small volumes of hard-to-find items to many customers, instead of only selling large volumes of a reduced number of popular items. Those buying the hard-to-find items is the customer demographic called the ‘Long Tail.’ To the right is the long tail, to the left are the few that dominate (also known as the 80-20 rule).
Chris writes: “Everyone’s taste departs from the mainstream somewhere. The more we explore alternatives the more we are drawn to them.”
The good news — long tail business is quite profitable — particularly for small and medium-sized businesses. That said, it doesn’t happen automatically. The process is enhanced when different players understand how to amplify one another’s interests and passions.
Usually used in business settings, the long tail has applications throughout the social web. Traditionally people have been encouraged to be homogeneous – to fit in, to conform – but the social web encourages people to express themselves in a unique manner.
However, due to the lack of proper accounting — the small mom and pop businesses and community ventures — the long tail of ecotourism and niche tourism is not as appreciated as the mega success of businesses such as Amazon.com which Anderson uses to illustrate his theory.
The trick – on Planeta.com and in any association of any kind – is teasing out the story from operators who generally rather ‘do’ than tell the world what they are doing. This is why we focus so much energy on developing storytelling tips. Hotel owners, guides and operators tend to excel on the ground. Digital literacy remains a challenge, particularly for those in remote locations or with limited skillsets (example: typing).
Excerpts from The Long Tail
Everyone with those white earbuds is listening to what amounts to his or her own commercial-free radio station. Culture has shifted from following the crowd up to the top of the charts to finding your own style and exploring far out beyond the broadcast mainstream, into both relative obscurity and back through time to the classics.
The Long Tail starts with a million niches, but it isn’t meaningful until those niches are populated with people who want them. (p. 52)
Most encyclopedias start to fossilize the moment they’re printed on a page. However, add Wiki software and some helping hands and you get something self-repairing and almost alive. – Daniel Pink (p. 67)
Elsewhere on the Web
Long Tail Olympics
How RSS thickened my long tail
Long Tail Tourism: Implications of the distributed business model for the tourism and travel industry – Alan Lew
The Long Tail of Tourism – Tourism Company
Instead of conceptualising an ethical consumer, it may be more helpful to think about ‘consumer social responsibility’. This differs from the ‘ethical consumer’ construct because it recognises that consumers’ decisions are influenced by many factors and that the social component of a product is just one. What’s more, it doesn’t attribute a broad and generic ‘ethicism’ to individuals, who are likely to have far more subtle social preference delineations than we give them credit for.
– Timothy M Devinne, Do you really care? The myth of the ethical consumer
Some journalists and authors do not wait for a random press trip but will choose you. It is in your best interest to organize trips for independent media, particularly if you wish to build long tail exposure aimed at niche markets.
– Ron Mader, How to host a press trip
People don’t just come to a home page. Pay attention to the long tail phenomenon.
– Greg Hubbs, Transitions Abroad