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Experience Economy

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Experience Economy = economy in which many goods or services are sold by emphasizing the effect they can have on people’s lives.

Wikipedia: The term “Experience Economy” was first used in a 1998 article by B. Joseph Pine II and James H. Gilmore describing the experience economy as the next economy following the agrarian economy, the industrial economy, and the most recent service economy. The concept had been previously researched by many authors.

Headlines
Coronavirus Shut Down the ‘Experience Economy.’ Can It Come Back? – The New York Times

Elsewhere on the Web
Welcome to the Experience Economy – HBR

Quotes
Hervey-Bathurst acknowledged the limitations of digital media. “We are basically in the experience economy, so it’s quite difficult to get the same experience on the screen that you would walk around.” – Britain’s Historic Castles Face “Armageddon” as Coronavirus Torpedoes Tourist Season

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