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Where do we find reliable and helpful information about travel and tourism? Whether it’s in our own back yard or across the globe, it is sometimes challenging finding the official tourism organizations. // ¿Dónde encontramos información confiable y útil sobre viajes y turismo? Ya sea en nuestro propio patio trasero o en todo el mundo, a veces resulta complicado encontrar las organizaciones de turismo oficiales.
In this guide we document official institutions online the social web and ask how well these institutions engage, interact, and respond to visitors and locals. It’s a big ask, so please help us with the cyber housekeeping. Post comments on this page and/ our Google Doc – docs.google.com/document/d/1in1daL9ib2QvG1OVznTZKE-KeGY12RLJDh-OayIVQF0
Special request: Please report dead links.
Specific deep dive features on Planeta spotlight travel and tourism in Argentina, Aotearoa New Zealand, Australia, Brazil, China, Ecuador, Germany, Guatemala, Japan, Mexico, Perú, and the USA.
Wish List
We would love to see more current information on government portals about local culture – including food, sport and markets, as well as upcoming events for the public and for specialized audiences, aka business travel and workshops. We would like to see more details about ecotourism, responsible travel, conscious travel, and Indigenous tourism services.
Bonus points: More attribution-sharealike photos on old school Flickr
Bottom Line: By our standards, the most effective accounts address multiple audiences with respect, inform locals and visitors, show behind-the-scenes management, and offer ways to connect and rethink tourism together.
Evaluation Questions
Navigation
- How effective is the navigation?
- Is there a search engine?
- How effective is the search engine?
Content
- Does the site publish in-depth reports?
- Does the site publish informative features?
Participation/Engagement
- Does the site accept feedback via direct messages, public comments?
Language(s)
- What languages are used?
- Are languages depicted by word or by icon (such as a flag)?
Timeliness
- How often is the site updated?
- Does the site include information about upcoming events in the coming week? The coming month? The next six months? Next year?
Natural World
- Does the website tell visitors where to find information on the ground?
Links
- Are there links to national operators?
- Are there links to international operators?
Index
Aotearoa New Zealand (see Aotearoa New Zealand tourism)
Australia (see Australia tourism)
Belgium
Belize
Botswana
Brazil (see Brazil tourism)
Britain
Canada – Alberta – BC
China (see China tourism)
Cyprus
Denmark – Copenhagen
Ecuador (see Ecuador tourism)
Egypt
England
Honduras – Facebook – YouTube
Germany (see Germany tourism)
Guatemala (see Guatemala tourism)
India (see India tourism)
Ireland
Japan (see Japan Tourism)
Laos – Ecotourism Laos
Madagascar
Mexico (see Mexico tourism)
Namibia
Nepal
Netherlands
Norway
Pakistan
Perú (see Perú tourism)
Rwanda
Saint Lucia
Samoa
Scotland
South Africa – Flickr
Sweden
Tanzania
Thailand
Uganda – utb.go.ug
USA (see USA tourism)
Common Complaints of Tourism Portals
- No updates
- No feedback
- Social web used for announcements only, no interaction
- Social websites registered but not used
Headlines
Destinations Around the World Search for Overtourism Solutions
Planeta.com